If you are not completely satisfied with your order you can return it to us for a full refund.
Please read the conditions regarding this:
You can cancel your order for any item purchased on this website and obtain a full refund. You are entitled to a seven working day “cooling off” period from the date you receive your goods. This onlyapplies to our Standard Items, some Special Order Items returned to us will have a 35% handling fee applied to the refund, fully pre painted/finished doors cannot be refunded at all.To cancel and return your order you must notify us in writing either by email ( email@example.com) or post to our office address of: Unit 10 Brighton Street Industrial Estate, Salveson Way, Freightliner Road, Hull, HU3 4UW within seven days of delivery of your item(s), quoting your order number. We cannot arrange returns by telephone.
You must take reasonable care of the item(s) and must not use them, items must be returned in their original packaging. You as the customer will be expected to arrange and pay for the transport of goods back to www.earlydoors.co.uk. We reserve the right to charge a transport fee for any items refused on delivery (with exception of damaged items). This transport fee will be £40 total for 1-2 items, plus £20 per extra item above this. Once the goods have arrived back to www.earlydoors.co.uk we can issue a full refund by cheque only, providing the goods are in the same condition in which they were sent. Refunds may take up to 30 days to process. Please note that our prices may be subject to change.
For security and training purposes, telephone calls to and from our Customer Service Centres may be recorded or monitored.